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Universal® Remote Control Eliminates Future Remote Obsolescence with Launch of Upgrade Link™2 Technology for New CLIKR™ 5 Cable Remote
Exclusive, Cost-effective Upgrade Technology Strengthens URC’s Performance Enhancing Support Services, and Cable Operators’ Operating Efficiencies
NCTA, THE NATIONAL SHOW, Atlanta, Apr. 9, 2006 — Universal Remote Control, Inc. (URC), a world leader in the custom design, engineering, manufacturing and distribution of high-quality remote controls and wireless technology solutions for the Subscription Broadcast, Consumer Retail, Custom Professional and OEM markets, introduces its exclusive online code upgrade technology, Upgrade Link™2, for its new CLIKR™ 5 Remote, at the annual conference of the National Cable & Telecommunications Association, beginning here today.
Upgrade Link2 is designed for use with URC’s CLIKR 5, an innovative, high-caliber remote for the subscription broadcast market that combines functionality, contemporary styling, and a unique line-up of features. By harnessing the power of the Internet, Upgrade Link2 provides Cable Operators with the ability to ‘live update’ their CLIKR 5 software program and pre-programmed IR code database, during installations. This capability virtually eliminates the issue of future remote control obsolescence and furthers URC’s strategy to facilitate CLIKR 5’s seamless adoption by cable systems and their customer-support infrastructures.
“The new Upgrade Link2 helps cable system operators develop and sustain a competitive edge by providing a vital support tool that lets operators quickly adapt to changing circumstances,” said Bill Baker, URC Vice President for National Accounts. “With training and support resources recognized as important elements of a system-wide remote control, Upgrade Link2 reaffirms our commitment to deliver the best resources to help cable operators achieve their goals, and to help subscribers enjoy superior performance.”
Baker continued, “Now, with Upgrade Link2, Cable Operators can avoid any potential remote control programming difficulty that may arise due to the proliferation of new consumer electronics components and codes that are constantly being introduced into the marketplace.”
Upgrade Link2 is a small hand-held device available for use by CSRs, Technicians and Installers. It enables them to quickly and easily update, reconfigure and customize settings for CLIKR 5, including its advanced macro capabilities. Users simply connect the Upgrade Link2 to the remote and an Internet-accessible computer. An intuitive graphic interface facilitates uploading, downloading, updating and saving programming configurations and IR codes as often and as extensively as needed.
It adds flexibility and versatility to CLIKR 5’s capabilities, and reassures cable operators that the CLIKR 5 will always be up to date and in sync with their special features and offers.
Engineered to control up to five components and operate all digital Motorola, Scientific-Atlanta, Pioneer, Voyager and Pace Micro Set-Top Boxes, CLIKR 5 has been designed to please the most demanding subscribers and help cable systems sell their line-ups of new and special services, generate new revenue streams, and gain a strategic edge on the competition. Combined with its extensive support resources, the CLIKR 5 is the remote control solution for which cable operators have been waiting.
Most notable about CLIKR 5 are its dedicated ON-DEMAND button, one-button ‘Power ALL’ control for total system ON/OFF, comprehensive pre-programmed code library, full-keypad backlighting, ability to be upgraded, and optional learning capability. In addition, programmable macros enable cable operators to more effectively promote their pay-per-view channels or other premium services, and both the ON-DEMAND button and macros can be factory-set to satisfy the specific needs of individual cable systems.
Further reaffirming URC’s commitment to unparalleled customer service and satisfaction — in addition to the Upgrade Link2 — are an industry-leading quality control process that guarantees superior performance, user-friendly Instruction Manuals, toll-free 800-number tech support, on-site training, and customized multicolor cable system logos.
Upgrade Link2 is available now and can be seen along with CLIKR 5 and URC’s other outstanding products in Booth 2119, Georgia World Congress Center, during the show.
About Universal Remote Control, Inc.
Headquartered in Harrison, New York, Universal Remote Control, Inc. is a world leader in the design, engineering, manufacture and distribution of high-quality remote control devices. Since its establishment in 1991, the company has shown explosive growth and won numerous industry awards. It supplies millions of remote controls each year to consumers around the world through four primary distribution channels: consumer retail, custom professional, subscription broadcast and OEM.
Over the years, clients have included many leading high-end audio and video manufacturers, and consumer electronics and subscription broadcast companies, including Adcom, B&K, Cablevision Systems Corp., Charter Communications, Comcast, Crestron, Denon, Faroudja, Harman/Kardon, Klipsch, Krell, Lexicon, McIntosh, Motorola, Rotel, Parasound, Polk Audio, Time Warner, Toshiba, Xantech and Zenith.
For more information, visit www.universalremote.com.