Universal Remote Control, Inc. (“URC”) is committed to selling the highest quality products, and ensuring that our specialty dealers are able to offer you the very best control solutions at competitive prices.
With the exception of our IR-only, broad-based consumer remotes, NONE of URC’s PC Programmable remotes or any of our Total Control® whole-house products are authorized for online sales. Buying ANY of our PC Programmable remotes or any of our Total Control® whole-house products online means buying products that a) do not have a URC’s limited warranty, b) are not eligible for URC Tech Support or Software Support, and c) may well be used, altered, no longer circulated or current, or abused.
URC only sells these mentioned products through a network of authorized, specialty dealers and distributors that we have trained in specifying, installing, programming and supporting URC components to ensure our customers’ deep satisfaction.
If you purchase our product from unauthorized sources on Internet, please be aware that you are very likely purchasing illegal product. The product may not be current, may have been modified, serial numbers may have been scraped off, may have pirated software, or other, and therefore WILL NOT be supported or serviced by URC under any circumstances.