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Universal Remote Control


Headquartered in Harrison NY USA, Universal Remote Control, Inc. is a global leader in automation and control systems for residential and commercial applications. URC technology is respected worldwide for unsurpassed performance and reliability with over 100 million remote controls sold in the past ten years alone.



Established in 1991, URC entered the control market with handheld remotes for subscription broadcast providers and OEM models for top consumer electronics companies.

In 1994, URC introduced the legendary Complete Control system which is still on the market today. The line revolutionized home theater, changing the way that people view all forms of broadcast media and TV content.

The award-winning Total Control system, introduced in 2011, builds on the rich URC legacy to deliver whole-house automation and control for the premium segment. Total Control systems are custom designed and installed by select URC systems integrators.

In 2016, URC introduced the MX HomePro IoT (Internet of Things) control system. MX HomePro integrates with entertainment and smart home brands for control via handheld remote or mobile app.

Total Control 2.0

Launched in September of 2017, Total Control 2.0 is a comprehensive upgrade to URC’s flagship automation and control system featuring amazing graphic customization, new user interfaces and more.

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Total Control Products

Vivido Lighting Control

Vivido by URC dimmers, switches, plug-in modules, receptacles and keypads support integrated whole-house lighting control and one-touch scenes.

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MX HomePro

Control entertainment plus smart home devices. MX HomePro is designed for today’s connected generation. It melds seamlessly into your unplugged life – at home or on the go.

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Complete Control

Experience one-touch entertainment control. The legendary Complete Control line delivers reliable, single-room entertainment control via handheld remote or mobile app.

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Subscription Broadcast

URC designs, engineers and manufactures control solutions for subscription broadcast providers and electronics companies. Your cable remote may be a URC remote!

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Visit the URC Newsroom for the latest news and announcements. Please contact us if you wish to receive our press releases and new product announcements.

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URC products are widely acclaimed for innovation, quality and performance, including a number of recent accolades:

2018 CE Pro Quest for Quality Awards
2018 Best of CES Residential Systems
2018 Best of CES Twice
2018 Dealerscope !MPACT Award
2017 TecHome Brilliance Award
2017 CE Pro Best Whole House Automation System
2017 CEDIA Best of Show Residential Systems
2017 CEDIA Best of Show Twice
CEDIA Lifetime Achievement Award – Chang K. Park

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Universal Remote Control, Inc.
500 Mamaroneck Avenue
Harrison NY 10528

Phone: 914-835-4484
Hours: 9:00am – 5:30pm EST M-F

Tech Support

Tech Support

For product or software questions, issues and assistance, please contact URC Technical Support at:

Toll Free: 800-901-0800
Main: 914-835-4484

Tech Support hours for Dealers purchasing through distribution: 9:00 am – 5:30 pm EST, M-F
Tech Support hours for Direct Dealers: 9:00 am – 6:00 pm EST, M-F


URC Dealer Return Authorization

URC Dealer Portal



Human Resources
Universal Remote Control, Inc.
500 Mamaroneck Avenue
Harrison NY 10528


No phone calls or agencies please.
Universal Remote Control, Inc. is an
EEO/AA Employer – M/F/D/V.

Lock Box

Lock Box

Remit payments to:

URC Payment Center
PO Box 5629
New York NY 10087-0562