About
Universal Remote Control
Headquartered in Harrison NY USA, Universal Remote Control, Inc. is a global leader in automation and control systems for residential and commercial applications. URC technology is respected worldwide for unsurpassed performance and reliability with over 100 million remote controls sold in the past ten years alone.
Company
Established in 1991, URC entered the control market with handheld remotes for subscription broadcast providers and OEM models for top consumer electronics companies.
In 1994, URC introduced the legendary Complete Control system which is still on the market today. The line revolutionized home theater, changing the way that people view all forms of broadcast media and TV content.
The award-winning Total Control system, introduced in 2011, builds on the rich URC legacy to deliver whole-house automation and control for the premium segment. Total Control systems are custom designed and installed by select URC systems integrators.
In 2016, URC introduced the MX HomePro IoT (Internet of Things) control system. MX HomePro integrates with entertainment and smart home brands for control via handheld remote or mobile app.
Total Control 2.0
Launched in September of 2017, Total Control 2.0 is a comprehensive upgrade to URC’s flagship automation and control system featuring amazing graphic customization, new user interfaces and more.
Learn More
News
Visit the URC Newsroom for the latest news and announcements. Please contact us if you wish to receive our press releases and new product announcements.
Newsroom
Contact Us
Awards
URC products are widely acclaimed for innovation, quality and performance, including a number of recent accolades:
2018 CE Pro Quest for Quality Awards
2018 Best of CES Residential Systems
2018 Best of CES Twice
2018 Dealerscope !MPACT Award
2017 TecHome Brilliance Award
2017 CE Pro Best Whole House Automation System
2017 CEDIA Best of Show Residential Systems
2017 CEDIA Best of Show Twice
CEDIA Lifetime Achievement Award – Chang K. Park
See All
Contact
Universal Remote Control, Inc.
500 Mamaroneck Avenue
Harrison NY 10528
Phone: 914-835-4484
Hours: 9:00am – 5:30pm EST M-F
Tech Support
For product or software questions, issues and assistance, please contact URC Technical Support at:
Toll Free: 800-901-0800
Main: 914-835-4484
Tech Support hours for Dealers purchasing through distribution: 9:00 am – 5:30 pm EST, M-F
Tech Support hours for Direct Dealers: 9:00 am – 8:00 pm EST, M-F
techsupport@universalremote.com
URC Dealer Return Authorization
returnrequest@universalremote.com
URC Dealer Portal
www.urcportal.com
Careers
Human Resources
Universal Remote Control, Inc.
500 Mamaroneck Avenue
Harrison NY 10528
No phone calls or agencies please.
Universal Remote Control, Inc. is an
EEO/AA Employer – M/F/D/V.
Lock Box
Remit payments to:
URC Payment Center
PO Box 5629
New York NY 10087-0562
