URC Wins Two CE Pro Quest For Quality Awards

Recognized for Dealer Training and Lead Generation

Harrison NY USA – URC, a global leader in automation and control systems for residential and commercial applications, has been recognized with two 2018 CE Pro Quest for Quality (Q4Q) awards. URC garnered top honors, winning platinum for Training – plus a silver for Lead Generation.

2018 marks the eighth consecutive year that URC has been recognized in the Training category. Now in its eighth year, the Q4Q awards program is difficult to win because the dealers who vote are required to type in the name of the manufacturer. There are no dropdown menus to choose from.

“A commitment to training is the cornerstone of our efforts to offer our dealer community the best education possible. URC truly values this recognition and appreciates the time they have invested to become experts in our technology,” said Russ Hoffman, URC Director Training and Technical Support.

Just as reviews have become a vital element in the lifeblood of an integrator’s business, they are also important to manufacturers like URC.

“The Q4Q awards can be more valuable than all the 5-star reviews from Yelp, Google and Facebook combined because they recognize outstanding service, not products,” said Jason Knott, CE Pro Editor.

This is the first year that URC has been recognized in the Lead Generation category. The company’s robust public website, call center operations and lead generation program combine to connect URC end user customers with an extensive network of highly-trained custom installation professionals around the world.

“Whether a customer is looking to create the ultimate home theater, build the smart home of their dreams or learn more about our commercial automation solutions, we strive to create the best user experience from project inception through completion. Facilitating the proper connection is critical to our ongoing quest to deliver the highest level of system design, customization, integration and support available in the industry,” said Anne Gattoni, URC Director Marketing and Communications.

For more information about URC, visit www.universalremote.com.

About URC

Headquartered in Harrison NY USA, URC is a global leader in smart home automation and control. URC technology is respected for unsurpassed performance and reliability with over 100 million remote controls sold in the past 10 years alone. URC control systems include Total Control, MX HomePro and Complete Control. Legendary URC user interfaces include tabletop controllers, in-wall touchscreens, handheld remotes, keypads and mobile apps – plus voice control integration with Amazon Alexa and Google Assistant. URC systems are custom designed, installed and maintained by a network of URC trained systems integration professionals.